Accessing DISCS Blackboard

Overview

We provide immediate assistance via e-mail. Support requests received outside the hours listed below will be answered the next business day.

Online Learning/Blackboard Help Desk

Hours of Operation: 8:00AM – 5:00PM, Monday - Friday
Email: DISCS-DLTechAssist@tier1performance.com
Hours of Operation:
8:00AM – 5:00PM, Monday - Friday
Email:
DISCS-DLTechAssist@tier1performance.com

Frequently Asked Questions

It is highly recommended that you read the following frequently asked questions before contacting us.

General

What is Blackboard?

Blackboard is an internet-based software portal and Learning management System (LMS) that supports online learning. DISCS uses Blackboard to deliver several online courses.

How do I access generic Blackboard help and information?

To access Blackboard Help for Students on the Blackboard website, please click here. This page is not specific to DISCS courses, but will answer most student generic questions about Blackboard.

Which URL address should I use to enter Blackboard at DISCS ?

Please use the Blackboard Login above.

Technical Requirements

Do I need any special software on my PC to run Blackboard?

No. Blackboard is accessible from any computer with a broadband connection to the internet and an approved operating system/internet browser (see below). Note that JavaScript and cookies should be enabled in your browser. You may also need software on your PC that is commonly used for files, such as Microsoft Word, PowerPoint, Quick Time, and Adobe Acrobat Reader.

What are the approved operating systems/browsers for Blackboard version 9.1?

Please go to Release 9.1 SP8 Supported Browsers & Operating Systems for technical requirements your computer must meet to use Blackboard.

Blackboard Access

How do I get to my courses in Blackboard?

Once you log into Blackboard, you will be able to access your courses from the "My Courses" box on the Home tab, or from the Course List box on the Courses tab.

Do DISCS courses require special access credentials and/or are they CAC-enabled?

Courses are delivered through the DISCS Blackboard system which is a password-protected site. Once registered with credentials supplied by DISCS , students may access either by user name and password or by enabling CAC access. To associate your CAC with your DISCS Blackboard account, you must first log in to Blackboard with your user name and password.

Can I access my courses from my home computer?

Yes. Go to https://discs-dsca.blackboard.com and use your DISCS-supplied user name and password. Unless you have a CAC reader and associated software installed, you will not have CAC-enabled access at home.

What should I do about untrusted certificates if I am registering for an online course from my home computer?

This problem is usually caused by not having the DoD Root Security Certificates loaded on your computer. This isn't unusual if it's a privately-owned machine. Visit the DCMA site to get the latest certificates. That site has excellent instructions on downloading and installing the latest version of the certificates. If you follow those instructions and the problem still exists, it is unlikely that the access problem is caused by untrusted certificates and may be beyond our ability to troubleshoot. If this problem is occurring on a USG computer, please check with your IT Support center before following the previous directions.

I previously used DISCS ’s Blackboard, but I now want to take another course. Do I need to request a new account?

If you already have a DISCS Blackboard account, you are an "Existing User" and DISCS will automatically add any new course to your "My Courses" list in Blackboard. Additionally, the password provided in the welcome email for any new course will automatically replace your previous password, provided your email address (which is your user name, as printed in the welcome email) has not changed. If you have registered for two courses and are taking them concurrently (e.g., SCM-OC-OL and IPSR-OL), you will receive a welcome email for each course. The password associated with the second email from DISCS will override the first and work for both courses. If your email address has changed, or you registered for the new course with a different email address, the registration establishes a new account for you within Blackboard and will not be associated with any of your previous courses.

I forgot my user name and/or password. How do I retrieve it?

Please contact us using the email address at the top of the page for assistance with user names, passwords, and other course access issues

Does my DISCS Blackboard account ever expire?

Yes. If you do not login at all for 90 days, your account is de-activated. Please contact the DISCS Online Learning Help Desk to re-activate your account.

How do I change my password?

You can change your password through the Tools section within Blackboard. The Tools section is on the left side of the Home page. To change your password click on the following links. Personal Information > Edit Personal Information > Change Password.

Can I access a DISCS course on Blackboard again after I have completed it?

Yes. If for any reason you are unable to access the DISCS Blackboard website after completing a course, please us using the email address at the top of the page. Any student account left dormant for 90 days must be re-activated by DISCS .

Why should I log out of Blackboard, instead of just closing the Blackboard window?

If you do not log out of Blackboard, and you are using a public computer, anyone who using the computer after you will have access to your Blackboard account, including your grades, tests, and documents. Use the Logout button located in the upper right corner to log out of Blackboard.

Other Issues

I am having a problem uploading a file in Blackboard. What do I do?

Verify from the list below that the file name does not contain invalid characters. Letters (A-Z), numbers (0-9), periods (.), and underscores (_) are the only acceptable characters.

Invalid File Names Valid File Names
file one.doc (contains a space) fileone.doc
file-one.doc (contains a hyphen) file_one.doc
file#1.doc (contains an unacceptable character) file1.doc
file/one.doc (contains an unacceptable character)  
file.one.doc (contains duplicate periods)  

Where can I find my grades in Blackboard?

There are two grade locations in Blackboard. From within a course, click on Student Tools > Check Grades. This will give you your grades for this course only. To check your grades for all courses, click on the My Grades button in the Tools sections located on the Home page. If your grades are in neither of these locations, please contact your instructor to find out if he or she is posting grades within Blackboard.



Contact Webmaster  |  Accessibility Statement  |  Privacy & Security  |  No FEAR Act  |  External Link Disclaimer  |  FOIA  |  USA.GOV

Web Related

Contact Webmaster
Accessibility Statement
Privacy & Security
No FEAR Act
External Link Disclaimer
FOIA
USA.GOV

Use of this DoD computer system, authorized or unauthorized, constitutes consent to monitoring of this system. Unauthorized use may subject you to criminal prosecution. Evidence of unauthorized use collected during monitoring may be used for administrative, criminal, or other adverse action. Use of this system constitutes consent to monitoring for these purposes.

Defense Institute of Security Cooperation Studies , 2475 K. Street, Wright-Patterson Air Force Base, Ohio 45433-7641, Telephone: 937-713-3300

COE Logo
DISCS is accredited by the Council on Occupational Education

This web site is DSCA PA approved

Contact Webmaster  |  Accessibility Statement  |  Privacy & Security  |  No FEAR Act  |  External Link Disclaimer  |  FOIA  |  USA.GOV

Web Related

Contact Webmaster
Accessibility Statement
Privacy & Security
No FEAR Act
External Link Disclaimer
FOIA
USA.GOV

Use of this DoD computer system, authorized or unauthorized, constitutes consent to monitoring of this system. Unauthorized use may subject you to criminal prosecution. Evidence of unauthorized use collected during monitoring may be used for administrative, criminal, or other adverse action. Use of this system constitutes consent to monitoring for these purposes.

Defense Institute of Security Cooperation Studies , 2475 K. Street, Wright-Patterson Air Force Base, Ohio 45433-7641, Telephone: 937-713-3300

COE Logo
DISCS is accredited by the Council on Occupational Education

This web site is DSCA PA approved

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Commandant's Corner

...I mentioned the Reaffirmation of Accreditation Visit Team, and that their visit would culminate the Self-Study conducted by our faculty and staff over the past year. The Self-Study documents the activity dealing with 10 Standards of the evaluation with a range of areas from Educational Programs to Strategic Planning to Student Services and Activities to name only three of them. While awaiting the final written report of the visit, I am pleased to tell you that DISCS received no findings and two commendables! The first commendable pertained to our internal faculty and staff development program – a major effort over the last couple of years which has produced great results in getting our new personnel proficient in their duties. It has made a dramatic change in terms of getting faculty qualified and on the platform more quickly. The second commendable reflects on the SC community and not simply DISCS as it recognized the effort that goes into our curriculum update/validation process which includes the subject matter expertise of our constituency organizations.

We thank you for your support in that process, which will be even more important in the future as we address the Security Cooperation Workforce (SCW) competencies going forward. I also need to note that the team talked to the classes while in session during their visit (in addition to a variety of DISCS personnel). The class feedback on courseware, faculty knowledge/interaction, etc., was nothing short of fully supportive and very noteworthy were their comments about the quality and how well the online/prerequisite courses prepared them for their primary/resident courses. I view the results of the visit as reflecting on our entire workforce and community, and not simply on DISCS. We can’t be effective without you, and I thank all of you – regardless of your role in SC – for your support! We will not have the final report and ultimate approval of the reaffirmation for several months as the COE Staff and Board have to review before the formal approval. I’ll provide that update when it does happen.

DISCS continues to focus much of its effort to curriculum development in line with SCW certification efforts to provide training in line with the competencies developed for the workforce. More to follow on to our website regarding the implementation of new courses – and when the alpha/beta testing begins for the courseware. Again, stand by for announcements and registration opportunities for these and other courses as each nears readiness. In the meantime we continue with our schedule and the conduct of legacy courses while new courses are in development.

A note to address concerns over “credit” for the legacy courses. As we move ahead with the new courseware, we will transfer credit to the maximum extent possible (that won’t be lost) and will ultimately save our students effort in only needing to accomplish additional courseware to make up gaps critical for them. Time and effort will not be wasted by our students. As we transition through the next 1-3 years, students’ educational accomplishments will count towards filling future educational gaps and/or continuing education.

Remember, DISCS centrally funds the TDY expenses for our USG students. All course information and the ability to register for them resides on this website whether for classes conducted at our WPAFB campus, our NCR campus, or other location where we send our teams.

I look forward to updating you here – to keep you informed as DISCS keeps pace with all pieces of the SCW Development Program.

Sincerely,

Dr. Ron Reynolds

Posted April 19, 2019

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Commandant's Corner

The reaffirmation process began with the institution completing a comprehensive Self-Study, which began in 2018 and resulted in final submission to COE in early 2019, and the hosting of a reaffirmation team visit during April 2019. The team visit resulted in NO FINDINGS OF NON-COMPLIANCE and TWO COMMENDABLE STANDARDS.

Congratulations and thank you to all who contributed to this effort. Most of all, we thank the many students who have placed, and continue to place their trust and confidence in our institution.

Sincerely,
Dr. Ron Reynolds
Commandant

Posted July 10, 2019

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International Affairs Certification Program Ended!

This ends the International Affairs Certification Program (IACP). No new IACP certifications will be authorized. DSCA will stop supporting management of the IACP database effective October 1, 2019.

The Department of Defense IACP, which DSCA initiated in 2001, has served to improve the training, education, and experience of more than 4,000 individuals in our security cooperation. The establishment of the DoD Security Cooperation Workforce Development Program (SCWDP), as required in IO USC, §384, obviates the need for the IACP. The SCWDP certification program will be mandatory for all members of the security cooperation workforce, with competency¬based training, continuous learning, and experiential requirements. The SCWDP certification program will be phased in over the next two years, beginning fourth quarter Fiscal Year 2019.



Posted Jul 1, 2019

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Sweeping Curriculum Changes in Progress

The purpose of this program is to improve the quality and professionalism of the SC workforce (SCWF) in order to ensure it has the capacity, in both personnel and skills, needed to properly perform its mission, provide appropriate support to the assessment, planning and monitoring, execution, evaluation, and administration of security cooperation programs and activities. It will also ensure that personnel assignments match the appropriate level of expertise and experience required security cooperation programs and activities of the DoD and the execution of security assistance programs and activities.

To fulfill these requirements, the Defense Security Cooperation Agency (DSCA) is developing a security cooperation workforce (SCW) Certification program. The SCW certification program contains three major components: SC competencies based training, SC experience requirements and continuous learning requirements. DSCA is finalizing the program requirements and will publish guidance in due course. While the details of this program are being finalized, the training courses to support that certification program are currently under Alpha testing. The updated curriculum is DoD SC competency based and support Basic, Intermediate, Advanced, and Expert levels of certification.

All new courses will have equivalency legacy courses identified for certification purposes (when applicable courses previously existed), providing workforce members the ability to use most courses previously completed at DISCS to meet the new certification requirements. All DISCS courses completed during the transition phase can be used to fulfill these new certification requirements. Details on each course will be added to the DISCS online catalog as they are completed and prior to implementation of the certification program.

Please see our online catalog for further details on each course. We will continue to add course information as the courses are developed.